By now, many forward-thinking brands have figured out how to earn or buy clicks on Facebook and Instagram. But it's getting harder than ever to get attention, so why stop at just clicks? Commerce and advertising should be conversational, using digital messaging and AI-powered chatbots to drive deeper engagement, higher conversion rates, and ultimately more revenue – all on the messaging apps customers use daily.

Join Khoros' conversational commerce expert Josh Snider and digital advertising and social engagement expert Genevieve Jooste for a look at how to create seamless messaging experiences that increase conversion rates, retention, satisfaction, and loyalty.

You'll find out:

  • How conversational sales and marketing journeys work
  • How to get started with AI chatbots and rich content on Facebook Messenger
  • What existing metrics to watch, and new metrics to build

Register now


Speakers Include

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Josh Snider
Sr. Product Marketing Manager
Josh leads product marketing for Khoros' engagement management platform, and specializes in how to use messaging and chatbots to deliver world-class experiences.

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Genevieve Jooste
Sr. Director, Strategic Services
Genevieve has been in the social space for 10+ years working primarily with Fortune 500 brands. She has extensive experience developing and overseeing the execution of large-scale social strategies and digital marketing campaigns.