Being digital-first means you can efficiently serve customers, improve customer satisfaction, and dramatically reduce support costs. But which channels should you be focusing your efforts on?

On each Thursday from 24th June to 29th July, we'll be hosting Khoros in Focus – four weekly sessions designed to give you the opportunity to learn more about the topics you care most about – and discover the art of the possible with Khoros.

Each session is optional, simply pick the ones you'd like to join and we look forward to seeing you there.

24th June - Digital Care & Messaging
We’ll be speaking to Swisscom's Social Media Manager, Joël Viotti, to hear how they've harnessed the power of human connection to stay all-ways-connected with their customers, across social and beyond.

1st July - Automation & Bots
Hear how industry leaders are pushing the boundaries and enhancing their customer experiences through automation and optimisation.

8th July - CX Insights
Monitor your brand experience score, drill down into the root causes and detect changes in your environment with our deep listening platform, CX Insights.

29th July - Community
Discover what are the winning techniques for boosting Community value, customer experience and user engagement. What is the real business value gained from hosting an online brand community, and what are the core customer benefits?

Register now

Speakers include

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Joël Viotti
Social Media Manager

Laura van Vlijmen
Project Lead Social Messaging & Innovation

Melinda Keith
Senior Director, Customer Support
Hunter Douglas

Liam Dyson
Head of Digital Product

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Tom Bailey